How to find an effective tool for developing your business?

To achieve success in any field, it is very important to receive feedback regularly. It allows you to see your work through the eyes of others, understand what is going well and what needs improvement. Feedback is a tool that helps you choose the best direction for development.

When we receive feedback from colleagues, clients or friends, we can identify “blind spots” — aspects that we do not notice ourselves. Constructive criticism suggests how to improve the quality of work. And praise confirms the correctness of the decision made.

The ability to calmly listen and analyze feedback is a key factor that distinguishes successful people.

An example of effective work with feedback — Zoho Corporation

The ability to process feedback can become the foundation of a successful business. A striking example of this is Zoho Corporation, founded in 1996 by Sridhar Vembu.

Sridhar Vembu was born in a small village in India and was interested in technology since childhood. He received a bachelor’s degree in electrical engineering from the Indian Institute of Technology, and then a master’s degree and a doctorate in the same field from Princeton University in the United States.

Vembu began his professional career at Qualcomm, working as a wireless network engineer. Even then, the young man was thinking about starting his own business. And in 1996, together with his brothers, he founded AdventNet. Vembu was limited in resources, but he did not give up. He wrote the code himself and built the company’s infrastructure. The goal of the future billionaire was to create affordable software solutions for small and medium businesses that would be cheaper and better than similar products from well-known companies.

The secret of Zoho Corporation’s success is that the company always listens to its clients and improves its products in accordance with their needs. Today, Zoho serves millions of users worldwide and is one of the leading Indian companies in the software industry.

This approach can and should be used by everyone, especially an entrepreneur: after all, the basis of any business’s success is its clients. How can this be done?

Develop your feedback skills:

1.  Be open to comments. Take into account the opinions and comments of others, even if they cause negative emotions.

2.  Put feedback into practice. Use constructive suggestions from others to improve your actions and decisions.

3.  Be ready to explain and justify your own decisions. Justify your actions and decisions. Adequately perceive criticism and comments from others.

The ability to listen to feedback helped Sridhar Vembu and his company achieve brilliant results. Try to use this effective tool too. With its help, you can deepen your knowledge and improve your work efficiency. Openness to criticism and the desire to grow will help improve relationships with colleagues and partners.

For more on what qualities are worth developing for those who strive to achieve success, read the article: «5 qualities of a true leader».